Returns & Exchanges

At Toptool, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick and easy exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Place the original, unworn items with all security tags attached into the original shipping box or any sturdy packaging.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to the outside of your package, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.